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What do I do if Windows Live OneCare can't download updates?
If you receive a notification telling you that Windows Live OneCare is unable to download updates to your computer, you can take these steps to try to correct the problem.
  1. First, try checking for updates manually.
  2. If nothing happens, or if you get a notification balloon telling you that the update to Windows Live OneCare did not complete, try restarting your computer.
  3. After your computer restarts, verify that the Windows Live OneCare icon appears in the notification area of the taskbar. If it doesn't, try starting Windows Live OneCare manually.
  4. Open Windows Live OneCare and click the Check for updates link again.
  5. If you still do not receive a notification telling you that Windows Live OneCare is up to date, or if you receive this notification but you still have an Action to Take that tells you that Windows Live OneCare is out-of-date, Get Help at Help Center.

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