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Uninstalling existing antivirus programs: CA eTrust Antivirus

Important note

Before you set up Windows Live OneCare, please make sure you completely uninstall any existing antivirus or firewall program that may be on your computer.

This step is very important no matter what protection software you use, because installing one antivirus or firewall program over another on the same computer could potentially lock up the computer.

Note: If you would like to keep the ability to reinistall your old antivirus or firewall program in the future, make sure that you have the original product CD (or a backup disc of the program) before you begin uninstalling.

How do I uninstall Computer Associates eTrust Antivirus 7.0?

  1. Click Start...

    Start menu

    ...then click Control Panel.

    Control Panel



  2. Double-click Add or Remove Programs.

    Classic View

    Note: If you are in Category View, now click Remove a program.

    Category View
  3. A list of the programs installed on your computer will appear. On the left side of this window, the Change or Remove Programs icon should be selected. If it is not, click the icon once to select it.
  4. Find the Computer Associates product (e.g., "CA eTrust Antivirus") in the list. Click the eTrust entry to highlight it, then click the Change/Remove button.

    Change/Remove button
  5. Click Yes in the "Are you sure...?" dialog box that appears.
  6. When this removal process is done, you will see a message that says "In order to complete uninstallation, please reboot your computer now." Click the OK button, then click OK again to close the uninstaller window.
  7. Restart Windows to complete the removal of the old software.