When should I allow a file that might have a virus to open?
If Windows Live OneCare Antivirus monitoring finds a file that might contain a virus, it displays a dialog box asking you if you want to allow Windows Live OneCare to try to clean the file (that is, to remove the virus). In almost all cases, this is the right choice to make.
If Antivirus is unable to clean the file, it will continue to prevent the file from opening and will report the file as infected in subsequent virus scans. You need not do anything to files that Antivirus has prevented from opening in this way. However, if you want to, you can delete the file manually from your computer. For information on how to do this, see Related topics.
In rare cases, however, it is possible that Windows Live OneCare might accidentally detect an infection in a file that does not contain a virus. If you are certain that this is the case, or you are instructed to do so by a Help Center expert, you can exclude the file from Antivirus monitoring and scans. For information on how to do this, see Related topics.
- You must be logged on as an administrator on the computer to perform this action. For more information, see About user account permissions.
- If Antivirus monitoring finds a virus in a system restore file, it blocks the file but does not attempt to remove the virus. If you need to use the system restore file to restore the computer, Antivirus will attempt to clean the file at that time.